Contact

Customer Service

Our Customer Service team is based in Toronto, Canada, and will aim to respond within 72 hours. Our hours are Monday to Friday, 9:00 am – 6:00 pm EST, excluding public holidays.

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Marketing and PR Enquiries
For media, sponsorship, or collaboration requests, reach out to our Marketing team at:
✉️ marketing@echoandember.com

While we love connecting with our community, due to the high volume of requests, we can’t respond to all inquiries. We carefully review every message and will reach out if there’s an opportunity to collaborate.

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Social Media and Influencer Collaborations
For social media partnerships, contact:
✉️ social@echoandember.com

 

Job Opportunities
For career inquiries and current openings, please email:
✉️ careers@echoandember.com

 

International Sales and Distribution
For international sales and distribution inquiries, reach out to:
✉️ sales@echoandember.com

 

Global Partnerships
For brand licensing and other international marketing opportunities, contact:
✉️ global@echoandember.com

Echo & Ember International Head Office
202-487 Adelaide Street West, Toronto, Ontario, M5V 1T4, Canada

 

FOR FURTHER INQUIRIES, PLEASE USE THE CONTACT FORM BELOW